(4.5 / 5)2251+ Ratings

Magix Reviews

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Overall Rating

4.5
11 Reviews
  • 561%
  • 439%
  • 30%
  • 20%
  • 10%

About Magix

Magix is a German software company that specializes in audio and video editing, digital audio workstations (DAW), and photo slideshow software. With a focus on exceptional solutions for the creation, design, presentation, and archiving of digital media, their products have won numerous awards and are used by over 35 million people and broadcasting companies worldwide. Among their offerings is VEGAS Pro, a professional-grade video editing tool featuring advanced HDR color correction, live streaming capabilities, and sound design tools. Magix's innovations in automation, workflow coordination, and other features have contributed to the success of Oscar-winning films and chart-topping musical productions. From broadcasting companies to creative enthusiasts, Magix provides the tools needed to bring creative visions to life.

Customer ratings by feature

  • Price & Quality
    4.8
  • Customer Service
    4.3
  • Shipping & Delivery
    4.6
  • Return Policy
    5.0

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Magix Customer Reviews (11)

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Dalma Schmidt
Dalma Schmidt
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Feb 12, 2023
Seraphin Rodrígez
Seraphin Rodrígez
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Feb 12, 2023
Yasmin Mellor
Yasmin Mellor
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Feb 11, 2023
René Auger
René Auger
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Feb 11, 2023
Katherine Stokes
Katherine Stokes
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Feb 9, 2023
Luther Kruse
Luther Kruse
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Feb 8, 2023
Randy Calles
Randy Calles
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Feb 8, 2023
Anthony Sweeney
Anthony Sweeney
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Feb 7, 2023
Fleurette Charette
Fleurette Charette
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Feb 7, 2023
Herdís Alfreðsdóttir
Herdís Alfreðsdóttir
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Feb 7, 2023

Magix Customer’s Q&A

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Magix FAQs

FAQ

How can I return a product purchased directly from the Magix Shop?

If the product is determined to be defective or cannot be corrected by technical support staff, Magix will send a Letter of Software Removal form and RMA number. The return must be boxed for shipping to Magix, and refunds must be made within 14 days of original purchase.
FAQ

Can I receive a refund on Magix products purchased outside the Magix Shop?

No, refunds are only given on Magix products purchased directly from the Magix Shop.
FAQ

What payment methods does Magix accept?

Magix accepts Visa, Mastercard, American Express (only in the United States), and PayPal.
FAQ

What are the estimated delivery times for Magix Shop orders?

Most Magix Shop orders are shipped using UPS, with estimated delivery times of 2 to 5 working days for deliveries within the United States and 3 to 5 working days for deliveries to Canada.
FAQ

What are the delivery charges for Magix Shop orders?

Shipping costs apply to physical products and vary depending on the country of delivery. In the USA, the delivery charge is $5.00, and in Canada, it is C$10.00. The shipping costs are applied once per order, regardless of how many products you order.

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